Frequently Asked Questions
Find answers to common questions about our services, process, pricing, and more.
Pricing
How much does a custom website cost?expand_more
Project costs vary based on complexity and requirements. Simple landing pages start from $700, while custom websites with advanced features typically range from $2,500-$15,000. Enterprise solutions with complex integrations can extend beyond $25,000. We provide detailed, transparent quotes after understanding your specific needs during the initial consultation.
What's included in the price?expand_more
Our pricing includes all phases of development: initial analysis and planning, UI/UX design, full development, testing, deployment, and 30 days of post-launch support. We also include basic SEO optimization, performance tuning, and security hardening. Additional services like content creation, copywriting, and ongoing maintenance are available as add-ons.
Are there any hidden fees?expand_more
No hidden fees. Our quotes are comprehensive and transparent. Any additional work outside the agreed scope will be discussed and approved by you before proceeding. We believe in complete transparency with our pricing.
Can I get a fixed-price quote?expand_more
Yes, for well-defined projects with clear requirements, we offer fixed-price quotes. For projects with evolving scope, we recommend a flexible hourly or milestone-based approach to ensure you get the best value.
Process
What does the development process look like?expand_more
We follow a structured 5-phase process: (1) Analysis - understanding your business goals and technical requirements, (2) Architecting - designing the system blueprint and UI/UX, (3) Construction - agile development with weekly sprints, (4) Stress Testing - comprehensive QA and security testing, and (5) Deployment - zero-downtime launch with monitoring. You receive regular updates throughout each phase.
How do we communicate during the project?expand_more
We maintain transparent communication through your preferred channels. This includes a dedicated project manager, weekly progress calls, real-time updates via Slack or Teams, and access to our project management dashboard. For complex projects, we also schedule milestone reviews to ensure alignment at each phase.
How long does a typical project take?expand_more
Project timelines vary significantly based on scope. Simple websites and landing pages can be delivered in just a few days. More complex platforms with custom features, integrations, and extensive testing typically require several weeks to a few months. Enterprise-grade systems with AI integration may extend longer. We provide detailed timeline estimates after the initial Analysis phase.
Will I be able to see progress during development?expand_more
Absolutely. We provide access to staging environments where you can preview the work in progress. Regular demo sessions are scheduled for larger projects, and you can test features as they are completed.
Technology
Can you work with our existing tech stack?expand_more
Absolutely. We specialize in integrating with existing systems and are experienced with a wide range of technologies including legacy systems. Whether you use PHP, .NET, Java, Python, Node.js, or any other stack, we can build upon and enhance your current infrastructure without requiring a complete overhaul.
Do you provide hosting and maintenance?expand_more
Yes, we offer comprehensive hosting solutions on enterprise-grade cloud infrastructure (AWS, Google Cloud, Azure). Our maintenance packages include 24/7 monitoring, regular security updates, performance optimization, daily backups, and priority technical support. We also provide training for your team if you prefer to manage hosting in-house.
What technologies do you specialize in?expand_more
We work with all modern technologies including React, Vue, Angular, Next.js for frontend; Node.js, Python, PHP, Go, Rust for backend; PostgreSQL, MongoDB, MySQL for databases; and specialize in AI/ML, cloud architecture, and high-performance systems. We choose the best technology stack based on your specific requirements.
Will my website be mobile-friendly?expand_more
Yes, all our websites are built with a mobile-first approach. Every site we create is fully responsive and optimized for all devices including smartphones, tablets, and desktops. We test across multiple devices and browsers to ensure consistent performance.
Can you help with website migration?expand_more
Yes, we handle website migrations regularly. Whether you are moving from WordPress, another platform, or an old custom solution, we ensure a smooth transition with minimal downtime. We also handle data migration, URL redirects, and SEO preservation.
AI
What kind of AI solutions can you build?expand_more
We develop a wide range of AI solutions including: custom chatbots and virtual assistants, predictive analytics and forecasting systems, automated content generation, intelligent document processing, computer vision applications, recommendation engines, and workflow automation. We integrate with leading AI platforms like OpenAI, Claude, and custom-trained models.
How long does AI integration take?expand_more
Basic AI integrations (like chatbots or simple automation) can be completed within 1-2 weeks. More complex solutions requiring custom model training or extensive data processing typically take 4-8 weeks. We always start with a proof-of-concept to validate the approach before full implementation, ensuring you see value quickly.
Do I need technical knowledge to use AI solutions?expand_more
No. We design our AI solutions with user-friendly interfaces that require no technical expertise. We also provide comprehensive training and documentation so your team can manage and operate the AI systems independently.
Is my data safe with AI integrations?expand_more
Data security is our top priority. We implement enterprise-grade security measures, including data encryption, secure API connections, and compliance with GDPR and other data protection regulations. We can also deploy AI solutions on-premise or in private cloud environments for maximum security.
Can AI solutions scale with my business?expand_more
Yes, our AI solutions are built on scalable cloud infrastructure that grows with your business. Whether you need to process hundreds or millions of requests, we architect solutions that can handle your current and future demands.
Warranty
What happens if there are bugs after launch?expand_more
We provide a 30-day warranty period post-launch where we fix any bugs at no additional cost. After this period, we offer flexible support packages. Critical bugs are addressed within 24 hours, and we maintain detailed documentation of all fixes for transparency.
Do you offer a warranty period?expand_more
Yes, every project comes with a 30-day warranty covering bug fixes and minor adjustments. For larger engagements, we offer extended warranty options of 3, 6, or 12 months. Our 100% Satisfaction Guarantee means we work until you are completely satisfied with the delivered solution.
What is your 100% Satisfaction Guarantee?expand_more
Our 100% Satisfaction Guarantee means we will continue refining and adjusting the project until you are completely satisfied with the result. If we cannot meet your requirements, we offer a refund policy outlined in our terms of service.
Do you provide training for the delivered solution?expand_more
Yes, we provide comprehensive training sessions for your team. This includes documentation, video tutorials, and live training sessions to ensure your team can effectively manage and update the website or application.
Collaboration
Can you work with our in-house team?expand_more
We regularly collaborate with in-house development teams. Our engineers can work alongside your team using your existing workflows and tools, or we can operate independently with scheduled integration points. We are flexible in our engagement model and can adapt to your preferred working style.
Do you sign NDAs?expand_more
Yes, we sign Non-Disclosure Agreements as standard practice before any project discussion begins. We understand the sensitive nature of business information and intellectual property. All our team members are bound by strict confidentiality agreements, and we can accommodate enterprise-level security requirements.
Can we meet in person or virtually?expand_more
We offer both options. While we are based in Budapest, Hungary, we work with clients globally. We conduct meetings via video calls, and for larger projects or clients in Europe, in-person meetings can be arranged.
How do you handle time zone differences?expand_more
We are flexible with working hours and schedule meetings at times convenient for you. Our team can accommodate clients across different time zones, ensuring smooth communication regardless of location.
Payment
What are your payment terms?expand_more
Our standard terms are 50% upfront to begin work, with the remaining 50% due upon project completion and approval. For larger projects, we can arrange milestone-based payments (typically 30% upfront, 30% at midpoint, 40% at completion). All payment terms are clearly outlined in our project agreement.
Do you offer payment plans?expand_more
Yes, for projects exceeding $10,000, we offer flexible payment plans spread over the project duration. We also accept various payment methods including wire transfer, credit card, and PayPal. For ongoing retainer work, we invoice monthly with net-14 payment terms.
What currencies do you accept?expand_more
We primarily invoice in USD and EUR, but can accommodate other major currencies upon request. For Hungarian clients, we also accept HUF payments.
Do you offer refunds?expand_more
We handle refund requests on a case-by-case basis. Our 100% Satisfaction Guarantee means we work to resolve any issues first. If we cannot deliver what was agreed upon, we have a fair refund policy outlined in our terms of service.
Still have questions?
We are here to help. Reach out to us and we will get back to you within 24 hours.